AI Receptionist · For elective surgery practices

Never miss
another patient call.

A purpose-built AI receptionist that answers the phone in under a second, captures the patient's contact info, and gets them booked — 24/7, no voicemail, no missed leads, no PHI ever touched.

<1s
Answer latency
24/7
Coverage
0
PHI captured
Concurrent calls
The cost of a missed call

Every missed call is a lost patient.

📵

After hours, weekends, lunch

Patients in pain don't wait for your front desk to open. They call the next surgeon on Google.

📞

Front desk overloaded

When your staff is already on a call, the next caller hits voicemail. 60-70% of voicemails never get a callback.

💸

Marketing spend wasted

You're paying for the ad that drove the call. Missing the call means paying for a lead that never converts.

How it works

Three steps. No setup on your end.

We provision a tracked phone number, point it at the AI, and route the calls — your office sees the leads in the workflow they already use.

1

Patient calls your tracked number

The AI picks up in under a second with your practice name and a warm greeting. No hold music, no IVR maze.

2

AI captures contact info

Name, phone, email. Never asks about symptoms, conditions, or insurance — strict HIPAA-safe intake-only.

3

Lead lands where you work

Email, Slack, your CRM, your booking system. Within seconds of the call ending. Your team sees a complete lead, ready to book.

What a call sounds like

Like a real receptionist — but always available.

AI · 11:42 PM, Tuesday

“Thanks for calling Cedar Ridge Orthopedics, this is the front desk — how can I help you today?”

Patient

“Hi, yeah I've been having really bad knee pain and I want to come in and see the doctor.”

AI

“I'm sorry to interrupt — for privacy I can't take medical details over the phone. But let me grab your contact info and have the team reach out to get you on the schedule. Can I get your full name?”

Patient

“Mary Smith, S-M-I-T-H.”

AI

“Mary Smith, got it. And the best number to reach you?”

The team gets a Slack notification 8 seconds after Mary hangs up. By 9 a.m. the next morning, someone has booked her.
HIPAA-safe by design

Zero PHI captured. Period.

What we capture

  • ✓ Name
  • ✓ Phone number
  • ✓ Email address
  • ✓ Appointment preference (callback / text link / live transfer)

What we never capture

  • ✗ Symptoms, pain location, severity
  • ✗ Insurance information
  • ✗ Prior treatments or medications
  • ✗ Diagnoses, imaging, history
  • ✗ Audio recordings (transcripts only)

Our AI is explicitly instructed to deflect any volunteered health information with a privacy script. The transcript and lead record contain only the contact details and appointment intent — never PHI.

Works with what you already use

No new software to learn.

Leads flow into the inbox, Slack channel, CRM, or booking system your team is already in.

📧
Email
Direct to clinic inbox
💬
Slack
Posted to your channel
🔗
Zapier
Any of 5000+ apps
📅
Calendly / Acuity / NexHealth
Booking link or live API
🩺
Your EMR
Native integrations coming
🧲
HubSpot / GoHighLevel
Lead in your pipeline
📞
Live transfer
Straight to your front desk
🔁
Custom webhook
Build your own
Pricing

Aligned with your revenue, not against it.

Performance pricing
A small platform fee + a per-call rate
only on qualified leads.

We're not interested in charging for spam calls, missed connections, or wrong numbers. You pay only when the AI captures a real patient who's asked to be booked. Exact pricing tailored per practice based on call volume.

Common questions

What surgeons usually ask first.

Does it sound like a robot?

No. It uses the latest generation of voice models — most patients can't tell. We let each practice pick a voice that fits their patient demographic. You can listen to samples during onboarding.

What if a patient really wants to talk to a human?

The AI transfers them to your front desk on request — no friction, no resistance. If your office is closed, it captures contact info and your team follows up first thing the next morning.

What if the AI service goes down?

Every call is wrapped in automatic failover. If the AI is unreachable for any reason, the call rolls over to your existing front desk number — your patients never hear silence.

Is this HIPAA-compliant?

Our data flow is engineered to never collect or store PHI — only contact info and appointment intent. The AI is explicitly instructed to deflect any volunteered health details. We're working through full vendor BAAs for the strongest possible compliance posture.

How long does setup take?

A few hours. We provision a tracked phone number, configure the AI for your practice, plug into your booking and CRM, and run a test call with you. You're answering live calls the same day.

What if I already use a call-tracking service like Retreaver, CallRail, or Ringba?

Perfect — we plug right in as the primary destination on your tracked numbers. Your existing attribution and reporting still work.

Stop losing patients to voicemail.

See it in action with your practice's real ad traffic. No contract, no commitment — if it doesn't catch more leads in the first 30 days, you don't pay a cent.